7 Day Trial
Our 7 Day Trial starts from the moment the bike arrives at your doorstep.
To make a return request, send an email with your order number, image of the bike and reason for returning to email@example.com
You will then receive a unit number and can proceed to drop off your bike with the box at Oxley Bizhub, near Tai Seng Mrt.
Once the bike is returned, the refund will take 4-7 working days to process. The refund will then be made directly back to your original payment method (usually via debit/credit card)
Never! We believe that every customer deserves a brand new bike. And we also believe in charity.
Which is why we decided to kill 2 birds with one stone by offering consumers the benefits of a free trial, and donating whatever bikes get returned in the process.